everyone is coachable

When you believe in people, great things happen.

Hello friend!

You might be facing some challenges in your new role as a Contact Centre leader. It’s not uncommon to feel overwhelmed initially, especially if you’re tasked with building high-performing teams and dealing with Key Performance Indicators (KPIs).

 

Remember that it’s okay to ask for help and take your time to learn and adapt to your new role. Building a high-performing team is a gradual process that requires patience, understanding, and effective leadership.

How we can help.

We believe everyone is coachable. Oh yes! That includes you and the people you support.

We have proven contact centre models and theories that we would love to share with you. These include necessary leadership tools which can help your people be their best whilst taking your own skills and performance to the next level.

Being the most influential group, leaders and managers are crucial to the development, encouragement and engagement of their teams. Most corporate employers tend to use an initial one size fits all approach and then fail to follow up with the individual coaching necessary to produce high performing teams. Does this sound like a path you’ve walked?

Who benefits the most?

Everyone is Coachable provides 1:1 coaching for contact centre leaders who have participated in generic leadership training and now want to bring their own individual potential to fruition.

Be prepared to see less external attrition and more internal promotion

How you will learn?

Our bespoke training is tailored to the individual, specific to their level of experience and learning goals.

Our models and techniques help leaders gain theory and practical tools which can be used to:

- Control situations as they arise
- Support development goals
- Create and lead high performing teams

Performance Management

People Development

Expert Led

20+ Years Experience

Tailored 1 :1 or Group Sessions

Coaching Models

Contact Us

[email protected]

Book a strategy call

Testimonials

Brown And White One Photo International Mountain Day Instagram Post-2
Brown And White One Photo International Mountain Day Instagram Post

Our Mission

Bespoke contact centre coaching company.  Creating a safe space where contact centre leaders of all levels come to reach their true potential whilst learning how to develop the leaders of the future.

Our Vision

We believe everyone is indeed, coachable.  No-one is written off or left behind.  We believe in people, and guess what? When we do… great things happen!

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